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Consumer service
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#	Item
541	Briefing European Parliamentary Research Service Add to Reading List Source URL: www.europarl.europa.eu Language: English - Date: 2015-04-21 09:00:09 Audio storage Computer storage media Consumer electronics Copyright Library science Film Digital cinematography DVD Information Visual arts Intellectual property law
542	Microsoft Word - CONTRIBUTION_MOT_programme_consommateur_EN Add to Reading List Source URL: www.espaces-transfrontaliers.org Language: English - Date: 2013-06-26 11:32:59 Euroregions European Union Interreg Marketing Consumer protection Service Cross-border cooperation Consumer Border Economics Business Federalism
543	Resolving disputes between consumers and financial businesses: Fundamentals for a financial ombudsman A practical guide based on experience in western Europe Add to Reading List Source URL: responsiblefinance.worldbank.org Language: English - Date: 2013-07-11 10:31:01 Government officials Ethics Ombudsman Marketing Financial Ombudsman Service Ombudsmen in Australia Consumer complaint Consumer protection Financial Regulator Law Dispute resolution Legal professions
544	Resolving disputes between consumers and financial businesses: Current arrangements in central and eastern Europe  Bulgaria  Croatia Add to Reading List Source URL: responsiblefinance.worldbank.org Language: English - Date: 2013-07-11 10:31:08 Financial institutions Ethics Ombudsman Financial Ombudsman Service Ombudsmen in Australia Consumer protection Mediation Consumer complaint Alternative dispute resolution Dispute resolution Law Legal professions
545	Briefing European Parliamentary Research Service Add to Reading List Source URL: www.europarl.europa.eu Language: English - Date: 2015-05-07 15:12:08 Legal documents Financial institutions Institutional investors Insurance Unfair Terms in Consumer Contracts Directive Contract Unfair terms in English contract law Law Contract law English contract law
546	PDF Document Add to Reading List Source URL: www.cs.tt Language: English - Date: 2015-04-27 12:44:18 Law Consumer protection Consumer complaint Service quality Telecommunications Regulatory Authority of Lebanon Consumer Protection Act. (CPA) South Africa Consumer protection law Marketing Business
547	PDF Document Add to Reading List Source URL: www.redland.qld.gov.au Language: English - Date: 2015-02-05 02:00:36 Capalaba Queensland Redland City Customer service Customer Consumer behaviour Marketing Business Customer experience management
548	A Note on Consumer Flexibility in Car-sharing Philipp Ströhle, , KIT Johannes Gärttner, , FZI Growing importance of usage instead of ownership enables servicification of larger p Add to Reading List Source URL: service-summit.ksri.kit.edu Language: English - Date: 2015-03-05 11:46:46 Business Car sharing Road transport Electric vehicle Automobile Economics Distributed generation Monopoly Technology Sustainable transport Pricing Marketing
549	Annual Report CONTENTS Add to Reading List Source URL: www.phonepayplus.org.uk Language: English - Date: 2014-08-28 06:03:52 Mobile technology Consumer protection law Premium-rate telephone number Communication Consumer protection Short code Financial Ombudsman Service Telephone numbers in the United Kingdom Online shopping Telecommunications in the United Kingdom Technology PhonepayPlus
550	PDF Document Add to Reading List Source URL: d1vn1ujystjd35.cloudfront.net Language: English - Date: 2013-07-29 01:35:48 Consumer behaviour Microeconomics Customer experience Customer engagement Loyalty program Loyalty business model Customer relationship management Customer service Customer retention Marketing Business Customer experience management

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